ABOUT ME
Hi, I’m Jeffrey! I’m a UX researcher with design-thinking expertise. After spending nearly six years in graduate school working on healthcare and immersive technology research, I am skilled in using various research methods to triangulate research findings for diverse groups of stakeholders. Over the years, I’ve learned that my best works are informed by objective data guided through a collaborative process involving all project stakeholders. As a scholar, researcher, and designer, I strongly believe in the power of human-centered, participatory, and ethical designs in impacting social norms and change.
INDUSTRY EXPERIENCE
Google - User Experience Researcher (2020 - Present)
Uber - User Experience Researcher (2019)
EDUCATION
Cornell University - Human Behavior and Design (Ph.D.)
Springboard - User Experience Design (Certificate)
Cornell University - Environmental Psychology (M.S.)
Nanyang Technological University - Environmental Engineering (B.Eng.)