Hospitality

 

Hilton Hospitality Hackathon - Sustainability Challenge Winning Entry

Client: Hilton Hotels and Resorts

Role: Team member

Other Team Member(S): Amanda Tang and Wanshan Qiu

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CHALLENGE

Develop a data- driven and gamified application for full- and/or focused- service hotels in developing markets.

(Adapted from Hilton Hospitality Hackathon Packet 2018)

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RESEARCH QUESTIONS

How do we integrate game-play into the Hilton Honors app to incentive sustainable behaviors like opting out of housekeeping, controlling room light and climate, and/or engaging with local economies?

(Adapted from Hilton Hospitality Hackathon Packet 2018)

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RESEARCH TECHNIQUES

Design: Prototyping

Quantitative: Contextual inquiry, experience mapping, persona creation

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RECOMMENDATIONS

The team leveraged Hilton’s current technology so that the app can be set into motion right NOW.

The solution consists of 2 components: a mobile app and a LED light lamp.

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THE WINNING IDEA