Improving Navigation and Content of a Planned Deposit Feature for a Digital Wealth Platform
Client: A digital wealth management platform headquartered in Singapore
ROLE: USER RESEARCH CONSULTANT
OTHER TEAM MEMBER(S): ALVIN TAN
SCOPE
To conduct user testing on the planned deposit page.
CHALLENGE
To determine the usability of the deposit plan by analyzing quantitative measurements captured during user testing.
To identify and understand the usability issues associated with the deposit plan through behavioral observations and user feedback.
RESEARCH QUESTIONS
What is the usability level of the deposit plan?
What are the usability issues associated with the deposit plan?
RESEARCH TECHNIQUES
Design: Prototyping
Quantitative: In-person and remote usability testing
RECOMMENDATIONS
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